Delivery Information

Delivery

Please ensure the details you enter are correct before submitting a purchase as we cannot be held responsible for any incorrect data entered by the consumer. We cannot be held responsible for any delays that are due to couriers such as busy periods and inclement weather conditions. No refund will be made for shipping charges where it has not been possible to deliver the goods.

Domestic (UK) Delivery is either by Royal Mail or Evri and so are bound by the limitations of their respective services. Rowandean Embroidery reserve the right to refuse any Domestic Delivery and a full refund will be offered if delivery is refused. These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts. No refund will be made for shipping charges where it has not been possible to deliver the goods.

Upon arrival of the goods you will be required to check the condition and contact us with any problems.
Our goods are generally subject to delivery charges, these charges are identified at the point of purchase or within the goods description.

International Delivery

International Delivery is handled by Royal Mail, Parcelforce Worldwide, or Evri and so are bound by the limitations of their services. Rowandean Embroidery reserve the right to refuse any International Delivery and a full refund will be offered if delivery is refused. These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts. No refund will be made for shipping charges where it has not been possible to deliver the goods.